Founded:

2014

Sector:

Data Analytics

First Investment:

2020

HQ:

Athens, GR

Customer feedback platform that converts feedback to better operations and more sales. e-satisfaction provides a ready-to-use solution that covers all aspects of customer engagement, by combining customer feedback collection, personalization and marketing action:

  1. Manages to get customer feedback across different stages of the customer journey
  2. Very high response rates (18% on average)
  3. Very high engagement rate (20% on average)
  4. Easy integration, ready to use questionnaire (different ones for any kind of industry), benchmark, algorithm-based personalization
  5. Helps companies become more customer centric and increases loyalty and positive word of mouth.