Founders
Website:
Founded:
2014
Sector:
Data Analytics
First Investment:
2020
HQ:
Athens, GR
Customer feedback platform that converts feedback to better operations and more sales. e-satisfaction provides a ready-to-use solution that covers all aspects of customer engagement, by combining customer feedback collection, personalization and marketing action:
- Manages to get customer feedback across different stages of the customer journey
- Very high response rates (18% on average)
- Very high engagement rate (20% on average)
- Easy integration, ready to use questionnaire (different ones for any kind of industry), benchmark, algorithm-based personalization
- Helps companies become more customer centric and increases loyalty and positive word of mouth.